"Personal Information" as used herein refers to information about a living individual, which contains the name, the date of birth and/or any other descriptions, personally-allocated number, image, or voice by which a specific individual can be identified (including information that cannot be identified with itself alone, but can be easily collated with other information so that a specific individual can be identified. )
Zucks defines the purpose of collecting Personal Information clearly, and collects Personal Information within the scope necessary for the achievement of the purpose. Zucks will manage not to collect Personal Information for individuals under 15 years old without prior consent from the person with paternal authority.
Zucks will use Personal Information only within the scope of purposes of utilization presented beforehand. Zucks will also prohibit non-compliant utilization for unintended purposes, and take necessary and appropriate measures.
Zucks shall take necessary and appropriate action for the security control of Personal Information including preventing the leakage, loss or damage, and exercise necessary and appropriate supervision over its employees, while taking corrective actions.
1. For information about handling of cookies and advertising identifiers used for Zucks's business, please refer to Personalized advertising.
In addition, the websites, applications, and other services operated by Zucks may use Google Analytics from Google, Inc. to improve services. For data usage by Google, Inc., please see his Data usage by Google when the user uses his Google partner's sites and apps.
When consigning all or part of Personal Information processing to a contractor, Zucks will enter into a contract including non-disclosure agreement with the contractor, and will conduct necessary and appropriate supervision of the contractor for the appropriate security control.
When Zucks receives requests from the person themselves for disclosure, correction, addition, deletion, or refusal of use or provision of their Personal Information, complaints or queries, Zucks will provide a prompt response after verifying their identity.
Last revised on April 26, 2022
CEO Takehiko Kaneko
Zucks will publicly announce the following matters based on the Act on the Protection of Personal Information (hereinafter referred to as "Act").
When Zucks acquires Personal Information as is written in a document (including a Web page) directly from a customer or other person (direct acquisition of document), Zucks will expressly show the purpose of utilization on such document. When having acquired Personal Information by other means, Zucks will handle Personal Information within the following scope of restrictions of purposes of utilization. However, this provision shall not apply to the item (2) for cases in which it is considered that the purpose of utilization is clear in consideration of the circumstances of the acquisition.
When Zucks acquires Personal Information directly without using documents, or indirectly, except in cases in which purpose of utilization has already been publicly announced in Zucks's home page, etc., Zucks will notify or publicly announce the purpose of utilization in each case. However, cases for (2) shall be excluded.
Personal information entrusted to Zucks will be utilized for fulfillment of such consignment contract.
|Type of Personal Information||Purpose of utilization|
|Customer information||Provision of Zucks services, introduction of Zucks services, provision of segmented information, response for inquiries from customers, creation of statistical data in non-personally identifiable formats, improvement of Zucks services, development of new services|
|Information acquired from business operation, published information, etc.||Business operaiton, credit administration, business communication|
|Applicant information as sweepstakes, marketing campaigns, etc.||Contacting applicants, shipping prizes|
|Employee information||Human resources management and business communication|
|Information about applicants for recruiting activities||Selection process of recruitment, communication with applicants, employment procedures in Zucks and Zucks group|
|Video recording by surveillance camera||Security activities, monitoring and recording of intruders and suspicious persons|
Zucks will appropriately manage personal data acquired from customers and other person themselves, and will not, except in the following cases, provide personal data to a third party without obtaining the prior consent of the person:
When Zucks is requested by a customer or other person themselves to disclose such retained personal data as may lead to the identification of the person, Zucks will disclose the retained personal data without delay. However, in falling under any of the following items, Zucks may keep all or part of the retained personal data undisclosed. When Zucks has decided not to disclose data, Zucks will notify the person of that effect with reasons. In making a request for disclosure, please notify the name of the service to identify the retained personal data in question.
When Zucks is requested by a customer or other person themselves to correct, add, or delete such retained personal data as may lead to the identification of the person on the ground that the retained personal data is contrary to the fact, Zucks will, except in cases in which special procedures are prescribed by any other laws and regulations for such correction, addition, or deletion, make a necessary investigation without delay within the scope necessary for the achievement of the purpose of utilization and, on the basis of the results, correct, add, or delete the retained personal data, and will notify the person of that effect.
Where Zucks is requested by a customer or other person themselves to discontinue using or to erase such retained personal data as may lead to the identification of the person on the ground that the retained personal data is being handled beyond the scope of the purpose of utilization that has already been publicly announced or has been acquired by a deception or other wrongful means, Zucks will make a necessary investigation without delay and, on the basis of the results, discontinue using or erase the retained personal data, and will notify the person of that effect. However, in cases in which it costs large amount or otherwise difficult to discontinue using or to erase the retained personal data, Zucks will take necessary alternative measures.
The contact for requests for disclosure, etc. of retained personal data is the same as the contact for complaints regarding the handling of personal information below.
Contact for complaints regarding the handling of personal information