On October 1, 2023, Zucks, Inc. has completed its merger with ATRAC Inc., PORTO Inc., and CARTA AGE, Inc. The new company name is CARTA MARKETING FIRM Inc. Click here for the corporate website of CARTA MARKETING FIRM Inc.

Privacy Policy

Basic Policy

Zucks, Inc. (hereinafter referred to as "Zucks") handles all the personal information appropriately according to the Privacy Policy (hereinafter referred to as " Privacy Policy"). Zucks recognizes that safeguarding Personal Information is our social responsibilities and regards it as a top priority. Zucks's point of view regarding Personal Information protection is set out as listed below.

Definition of Personal Information

"Personal Information" as used herein refers to information about a living individual, which contains the name, the date of birth and/or any other descriptions, personally-allocated number, image, or voice by which a specific individual can be identified (including information that cannot be identified with itself alone, but can be easily collated with other information so that a specific individual can be identified. )

Compliance with Law

Zucks complies with this Privacy Policy, in addition to laws, regulations, guidelines and other standards as stipulated by the government in regard to safeguarding of Personal Information.

Collection of Personal Information and its purpose

Zucks defines the purpose of collecting Personal Information clearly, and collects Personal Information within the scope necessary for the achievement of the purpose. Zucks will manage not to collect Personal Information for individuals under 15 years old without prior consent from the person with paternal authority.

Utilization of Personal Information

Zucks will use Personal Information only within the scope of purposes of utilization presented beforehand. Zucks will also prohibit non-compliant utilization for unintended purposes, and take necessary and appropriate measures.

Management of Personal Information

Zucks shall take necessary and appropriate action for the security control of Personal Information including preventing the leakage, loss or damage, and exercise necessary and appropriate supervision over its employees, while taking corrective actions.

Cookies and other advertising identifiers

1. For information about handling of cookies and advertising identifiers used for Zucks's business, please refer to Personalized advertising.

2. Our service may also use cookies for the following purposes:

  • Authentication of users to use services
  • To check conversions

In addition, the websites, applications, and other services operated by Zucks may use Google Analytics from Google, Inc. to improve services. For data usage by Google, Inc., please see his Data usage by Google when the user uses his Google partner's sites and apps.

Supervision of contractors

When consigning all or part of Personal Information processing to a contractor, Zucks will enter into a contract including non-disclosure agreement with the contractor, and will conduct necessary and appropriate supervision of the contractor for the appropriate security control.

Inquiries

When Zucks receives requests from the person themselves for disclosure, correction, addition, deletion, or refusal of use or provision of their Personal Information, complaints or queries, Zucks will provide a prompt response after verifying their identity.

Revision

Zucks may revise all or part of its Privacy Policy. For important changes, Zucks will provide notice on Zucks's Web site pages in a comprehensible way.

Last revised on April 26, 2022
Zucks, Inc.
CEO Takehiko Kaneko

Matters concerning public announcement and others based on the Act on the Protection of Personal Information

Zucks will publicly announce the following matters based on the Act on the Protection of Personal Information (hereinafter referred to as "Act").

Matters concerning public announcement of the purpose of utilization of Personal Information

When Zucks acquires Personal Information as is written in a document (including a Web page) directly from a customer or other person (direct acquisition of document), Zucks will expressly show the purpose of utilization on such document. When having acquired Personal Information by other means, Zucks will handle Personal Information within the following scope of restrictions of purposes of utilization. However, this provision shall not apply to the item (2) for cases in which it is considered that the purpose of utilization is clear in consideration of the circumstances of the acquisition.

(1) Purpose of Utilization of Personal Information acquired by other means than direct acquisition of document

When Zucks acquires Personal Information directly without using documents, or indirectly, except in cases in which purpose of utilization has already been publicly announced in Zucks's home page, etc., Zucks will notify or publicly announce the purpose of utilization in each case. However, cases for (2) shall be excluded.

(2) Purpose of Utilization of entrusted Personal Information

Personal information entrusted to Zucks will be utilized for fulfillment of such consignment contract.

Matters concerning public announcement of the purpose of utilization of personal information and Matters that shall be put in an accessible condition for the person with respect to the retained personal data

Type of Personal Information Purpose of utilization
Customer information Provision of Zucks services, introduction of Zucks services, provision of segmented information, response for inquiries from customers, creation of statistical data in non-personally identifiable formats, improvement of Zucks services, development of new services
Information acquired from business operation, published information, etc. Business operaiton, credit administration, business communication
Applicant information as sweepstakes, marketing campaigns, etc. Contacting applicants, shipping prizes
Employee information Human resources management and business communication
Information about applicants for recruiting activities Selection process of recruitment, communication with applicants, employment procedures in Zucks and Zucks group
Video recording by surveillance camera Security activities, monitoring and recording of intruders and suspicious persons

Shared Use of Personal Information

Zucks may share Personal Information about business partners with CARTA HOLDINGS, INC., our parent company. Please refer to the privacy policy of CARTA HOLDINGS, INC. our parent company, for the items of Personal Information to be shared, the purpose, the scope, and the manager.

Matters concerning provision of Personal Information to a third party

Zucks will appropriately manage personal data acquired from customers and other person themselves, and will not, except in the following cases, provide personal data to a third party without obtaining the prior consent of the person:

  • Cases in which the provision of personal data is based on laws and regulations
  • Cases in which the provision of personal data is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
  • Cases in which the provision of personal data is specially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
  • Cases in which the provision of personal data is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by one in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the person are likely to impede the execution of the affairs

Matters concerning Procedures to Meet Requests for Disclosure and Others

1. Disclosure of retained personal data

When Zucks is requested by a customer or other person themselves to disclose such retained personal data as may lead to the identification of the person, Zucks will disclose the retained personal data without delay. However, in falling under any of the following items, Zucks may keep all or part of the retained personal data undisclosed. When Zucks has decided not to disclose data, Zucks will notify the person of that effect with reasons. In making a request for disclosure, please notify the name of the service to identify the retained personal data in question.

  • Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of the person or a third party
  • Cases in which disclosure is likely to seriously impede the proper execution of the business of Zucks
  • Cases in which a request for disclosure is not concerned with retained personal data
  • Cases in which whether the request is made by the person themselves cannot be verified
  • In a request made by a representative, cases in which the authority of representation cannot be verified
  • Cases in which any of the prescribed procedures for request includes a flaw
  • Cases in which disclosure violates other laws and regulations

2. Correction, etc. of retained personal data

When Zucks is requested by a customer or other person themselves to correct, add, or delete such retained personal data as may lead to the identification of the person on the ground that the retained personal data is contrary to the fact, Zucks will, except in cases in which special procedures are prescribed by any other laws and regulations for such correction, addition, or deletion, make a necessary investigation without delay within the scope necessary for the achievement of the purpose of utilization and, on the basis of the results, correct, add, or delete the retained personal data, and will notify the person of that effect.

3. Discontinuance of the Utilization, etc. of retained personal data

Where Zucks is requested by a customer or other person themselves to discontinue using or to erase such retained personal data as may lead to the identification of the person on the ground that the retained personal data is being handled beyond the scope of the purpose of utilization that has already been publicly announced or has been acquired by a deception or other wrongful means, Zucks will make a necessary investigation without delay and, on the basis of the results, discontinue using or erase the retained personal data, and will notify the person of that effect. However, in cases in which it costs large amount or otherwise difficult to discontinue using or to erase the retained personal data, Zucks will take necessary alternative measures.

4. Where to submit requests for disclosure, etc. of retained personal data

The contact for requests for disclosure, etc. of retained personal data is the same as the contact for complaints regarding the handling of personal information below.

Matters concerning the point of contact for complaints

Contact for complaints regarding the handling of personal information

By postal mail
15F Shibuya SOLASTA , 1-21-1 Dogenzaka, Shibuya-ku, Tokyo, 150-0043 fluct, Inc. Personal Information Inquiry Desk
By e-mail
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Please note that we cannot accept requests from visitors.

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